THE CHALLENGE
The old VoiceTel system helped APOEL FC get to where they were. But some factors were now preventing the company from having the truly collaborative team they needed. For a team of 35 employees, APOEL FC was spending more than €200 per month on the original phone system, mainly on maintenance.
With people moving around Cyprus during the season, face-to-face meetings were not possible, causing staff to lose operational capabilities. Nektarios Petevinos, Head of Communications for APOEL FC, was tasked with finding a new solution that would meet the modern needs of this Cypriot staple. A key feature requirement in any new solution was the ability to make video calls.
THE SOLUTION
Learning about 3CX, Nektarios found that the features the team needed could be provided in a straightforward solution. 3CX UC’s rich feature set, as well as the cost savings compared to our closest competitors, was an easy sell. Video conferencing in a user-friendly interface meant that the entire team could use 3CX without the need for specific training. With the deployment of 3CX, APOEL FC chose to invest in a new local server, which was already needed. However, the way 3CX was developed meant there was no need to upgrade your internet connection.
Nektarios has noticed that there is a measurable increase in staff productivity as they can now continue working even when they are not in the office during the day. Remote capabilities are transforming the way APOEL FC works in a new and positive way. A new modern solution to a local staple that is growing with the times.
