CxC Voice Core Platform
A Smart VoIP Telephone Platform with Convergia SIP trunking, PSTN, numbers (DID) and optional desk and soft phones for Enterprise, Wholesale and Residential VoIP Service providers!
SIP trunking yields significant cost savings on VOIP business phone systems. If the business already has an IP-PBX system then they can take advantage of SIP trunking to make all local and global long-distance calls
Rapid scalability:
With SIP Trunking, you can expand the system one SIP Channel at a time whereas traditional PRIs have to be ordered in increments of 23. This allows companies to easily add capacity and keep pace with corporate growth rates whether they are spiked or consistent
Quickly and easily add numbers to your SIP Trunk and terminate them on your IP PBX
Move offices and keep the same number – SIP Trunks are not bound to a location
Reduced costs:
Low monthly Line & DID Rental SIP Trunks eliminate the need for local PSTN gateways, expensive PRI hardware, complicated network management tools, cabling and the additional expenses incurred when companies have to maintain separate voice and data networks
Advanced features:
To increase workforce productivity and collaboration, Convergia offers an innovative set of next-gen communications solutions including virtual numbers, unified communications and more
Eliminate VoIP Gateways – SIP Trunks will eliminate the need to buy and manage VoIP Gateways
Leverage a modern IP PBX – Modern IP PBX / Unified Communications solutions will give customers increased productivity, mobility and boost sales
CxC Voice Core Platform with Convergia
CxC Voice Core Platform enables provider resellers and customers to monitor comprehensive call statistics, including total calls, answered calls, failed calls, and profit, on both weekly and monthly intervals
Create multi level resellers and each reseller will be able to configure their own rates and customers. Resellers will be able to do below operations in system;
Convergia offers complete Voice services including access to a growing infrastructure of Public Switched Telephone Networks (PSTN) with Direct Inward Dialing (DID) numbers
DID numbers allow PSTN users to directly reach VoIP users, calls from the PSTN will be directed to the VoIP user who holds the corresponding DID number
The billing module lets its users (admin / reseller) apply various basic settings related to invoicing and billing as well as from this module, the users can also automate the process of invoicing and billing
DIDs management
Convergia DID numbers ready to offer to the reseller and customers
Guide you how resellers or customer can purchase the DID numbers from panel
Major features of the invoice module:
Account Management
ASTPP supports multilayer hierarchical user types (Super Admin, Admin, Reseller, Customer), each labeled as an individual account with a different set of features. Each account holds different roles and permissions controlled by the higher level account
Rate Groups / Tariffs
One can configure different rate groups and tariff plans with a few clicks. The rate groups and tariffs can be created, assigned and managed swiftly. The admin and reseller can also create independent rate groups and tariff plans
Calling Cards
Call Routing Strategies
The call routing aka distribution strategy influences many factors in the VoIP business such as, call rates, customer experience, call quality and more. Thus, ASTPP allows businesses to take benefits of basic to advanced call routing strategies built with smart algorithms
Call Rates
Product Management
DID Management
Invoicing and Billing
Each business model is different and so does the type of customers in one group. Thus, ASTPP allows businesses to configure different types of rates based on different criteria still the invoicing and billing will be automated and accurate
Get complete command over your DID business with a wide array of features availed to manage, control and run DID business successfully. It supports all types of DIDs for residential and wholesale business models
Enjoy benefits related to multiple product support with complete control over invoice, reselling and usage of different products to assure better product management with centralized command on individual products
An extensive range of features to generate, control and automate invoicing and billing process in the VoIP business. Resellers can apply their own settings to use white label reselling business benefits
The complete calling card business with / without reseller module can flourish with all-embracing feature range offered by ASTPP in its calling card module to manage, control and run various operations related to calling cards
Get an extensive range of reports to stay well informed and well aware of the business performance. Get real time alerts via SMS and email on trigger of the specific events
Reports and Alerts
System Settings
All system level configurations and settings can be applied through the system setting / configuration module. These settings get applied to all accounts until the subaccount applies new overlapping settings, if allowed to
Payment Gateways
Receive payment by configuring PayPal account. Independent PayPal account integration is enabled to benefit both, main service provider and reseller
Reseller Account
ASTPP is the only VoIP platform that allows admin and its resellers to have individual payment gateway configurations for payment processing. ASTPP supports all popular payment gateways
Features
Alarms
Automated Report
Access Control
FoIP (Fax over IP)
Did Call Transfer
Demand Based Routing
Country Reports
Local Number
Logs
International Credit Management
Fraud Detection
Number Portability Service
Mailchimp
Languages
Rate Simulator
Personalized Rates
Ported Number (South Africa)
Switch Monitoring
Shadow Billing
Help Desk
ACL Management
Two-Factor Authentication
To configure list of permissions defines what network entities are allowed to have access
Account Range
The ASTPP system generates an account number based on its own algorithms. With this Add-on, user can create his own range of account numbers
Add-ons
Service Availability
Uruguay
Dominican Republic
Panama
Guatemala
Mexico
United States
Peru
Chile
Ecuador
El Salvador
Canada
Colombia
Costa Rica
Argentina
Brazil
Benefits
By having local and regional presence, Convergia can provide personalized services throughout, Canada, United States, Mexico, Colombia, Peru, Chile, Argentina, and Brazil
Pan-American Coverage
Cost Efficient
Constant Connectivity
Our solution is more affordable hosted in the cloud than on premise, because Convergia covers the maintenance, administration, power, support and warranty, all while keeping clients updated
No matter the time or place, clients and their employees can access meetings, make, and receive calls and messages from anywhere in the world
Seamless Deployment
The client can easily deploy a phone extension with an application, physical desk phone, or web browser
Mobility & Remote Work
Make and receive calls from your customers or coworkers from any device, anywhere, anytime
About Convergia
Convergia is the
PanAmerican Value-Added Distributor of Connectivity Solutions
PanAmerican 365/24/7 support by people for people
Convergia is the convergence of connectivity for people, machines and business
PanAmerican company with Global connectivity offering
20+ Years experience as a Connectivity Distributor
Convergia offers complete Voice Solutions