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Hybrid Cloud: Pan-American connectivity and points of presence with Equinix, Telefónica, Cirion, and Bell Canada

Integrate the best of public and private cloud with a flexible, scalable solution managed by experts. Connect without borders and with local support throughout the Americas

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Are your connectivity and security challenges holding you back?

In today’s digital environment, businesses face increasing complexity in managing their data securely, maintaining uninterrupted connectivity, and scaling their operations efficiently. Managing multiple environments, protecting against cyber threats, and the need for consistent performance are challenges you can’t ignore

With Convergia, Equinix, Cirion, Bell Canada and Telefónica, you have a stronger presence in LATAM, United States and Canada​

144

Data Centers

Hybrid

HOSTING

Miami - Strategic Communication hub

With Convergia, Equinix and Telefónica you have the best connectivity from USA to LATAM and Europe

  • The key center is strategically located in Miami, at the
    crossroads of many fiber optic cables​
  • More than 7 cables reach the US coast at a distance less than
    72 km between in the Miami area, connecting continents and
    sub-continents to the USA​
  • Only two cables completely surround the Latin American
    subcontinent. This physical redundancy ensures the
    communication is delivered in case of any contingency. One of them is our SAM-1, managed 100% by Telefónica​
  • Additionally our PCCS Cable, UNISUR, BRUSA and Marea
    complement our network capabilities in the region​
  • With Convergia, Equinix and Telefónica, you have the best
    connectivity from USA to LATAM and Europe​

Facilities and operative

In Convergia we provide first-class Data Centers and an excellent operative experience to maintain and operate them. Our in-situ operators ensure the fast assistance to your petitions, since they can operate as remote hands

The facilities have redundant electrical power supply systems, reserve supply, refrigeration, wiring, detection and extinction of fires, detection of water leaks and security controls

  • Supply from independent substations
  • UPS – Uninterrupted power supply system
  • Preheated electrogene groups
  • Diesel tanks to supply the electrogene groups uninterruptedly
  • Redundant and automatized electrical panels for the distribution

Configurations - COLOCATION MIAMI

  • 1x Standard cabinet (24″x 46″ 42RU) with 2KVA
  • 1x 120V/20A A+B power circuit. Standard PDUs included
  • 30Mbps of internet (single-link , 1GETH RJ45 access port, cross -connect, burstable)
  • 4x public IP addresses
  • 1x Standard cabinet (24″x 46″ 42RU) with 3KVA
  • 1x 208V/20A A+B power circuit. PDUs not included
  • 50Mbps of internet (single-link , 1GETH RJ45 access port, cross -connect, burstable)
  • 4x public IP addresses
  • 1x Standard cabinet (24″x 46″ 42RU) with 5KVA
  • 1x 208V/30A A+B power circuit. Standard PDUs included
  • 1000Mbps of internet (single-link , 1GETH RJ45 access port, cross -connect, burstable)
  • 8x public IP addresses

Are your connectivity and security challenges holding you back?

In today’s digital environment, businesses face increasing complexity in managing their data securely, maintaining uninterrupted connectivity, and scaling their operations efficiently. Managing multiple environments, protecting against cyber threats, and the need for consistent performance are challenges you can’t ignore

Frequent questions

How can Convergia's Hybrid Cloud products help us integrate our on-premise systems with the public cloud?

Our Hybrid Cloud products offer seamless integration between your on-premise systems and the public cloud. We provide tools and services that enable unified management, smooth data migration, and consistent operations across both environments, optimizing your IT infrastructure’s performance and flexibility

What advantages does Hybrid Cloud offer in terms of security and regulatory compliance?

What advantages does Hybrid Cloud offer in terms of security and regulatory compliance?Answer: Hybrid Cloud allows you to keep sensitive data on your local infrastructure while leveraging the scalability of the public cloud. We offer advanced security controls, data encryption, and compliance options for both on-premise and cloud environments, enabling you to meet industry-specific regulations

How do you ensure interoperability and consistent performance between on-premise and cloud environments?

We use advanced orchestration and management technologies to ensure smooth interoperability. Our solutions include monitoring and performance optimization tools that guarantee a consistent, high-quality experience across all environments, allowing efficient workload distribution

What level of support and guidance do you offer for the implementation and continuous management of a Hybrid Cloud strategy?

We provide comprehensive support, from initial planning to implementation and ongoing management. Our team of experts offers strategic consulting, migration assistance, resource optimization, and 24/7 technical support. Additionally, we provide training for your IT team to maximize the benefits of Hybrid Cloud

Why choose WhatsApp Business through Convergia for our corporate operations?

Because by working withConvergia, you access Infobip’s leading infrastructure to boost your business messaging. We enable you to design end-to-end customer journeys on a reliable platform already trusted by 2,000 brands worldwide for their digitaltransformation

How does this solution benefit our B2B models and wholesale operations?

The platform we integrate is designedspecifically for the enterprise segment. For your B2B platforms, it allows you to send traffic at scale stably; and foryour commercial divisions, it provides automated tools to directly expand your wholesale sales

Will our corporate and customer information be secure operating with Convergia?

Yes, security comes first.Through our integration, all your data is encrypted and protected before being sent to the WhatsApp BusinessPlatform. Additionally, the platform allows you to securely and seamlessly authenticate your customers, building trust inevery interaction

What impact does this automation have on our Customer Service efficiency?

A direct operational impact.Through Convergia, you can provide 24/7 support using easy-to-use automation capabilities. In fact, 99% of chatbotand customer service interactions on this platform are successfully completed, with the ability to enable support inup to 14 languages

Who are our Partners for the SMS product?

Our strategic partners are Centro Telecom, Connect Telecom, IntiCo, Infobip, and UPIX

Convergia's benefits

Local billing

In any currency for multiple services in various locations in the Pan-American region

Pan-American Coverage

Throughout Canada, the United States, and Latin America

Local support in your language

Rapid assistance throughout the Americas

25+

Years of experience in the telecommunications and connectivity sector

All in one

Connectivity and Voice Solutions throughout the Americas

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