Value added distributor of Connectivity from the best global Connectivity providers

We negotiate and escalate with the Connectivity providers, so you don’t have to

The Pan-American, Value Added Distributor of Wireline and Wireless Connectivity Solutions

CxC Wireline Offers

For IoT Connect Products:

SMALL Data Plans

⁃ Asset Tracking

⁃ Remote Sensors

⁃ Building Management

CxC Wireless Offers

⁃ CxC SIM BWB (Business Wireless Broadband)

⁃ CxC SIM IoT (Internet of Things)

⁃ Security Camera

⁃ Industrial Routers

⁃ Computer Vision

For Connected Products:

BIG Data Plans

⁃ CxC Router Package with CxC SIM

Multicloud

Multicloud

⁃ Primary and backup

⁃ Dedicated Internet Circuit

⁃ Cellular Routers

For Business Wireless Broadband:

BIG and FAST Data Plans

• Activate, Suspend, Terminate Connectivity

Troubleshoot your connectivity with the operator

• Monitor Usage

Usage alarms based on your requirements

• Geofencing

Create rules to control the location of SIM

• Locking SIM

Create rules to control SIM with specific devices

• Action

Create rules to have an action for specific situations

• Rules and Actions

Create rules to have an action for specific situations

• User Rights Management

Add, Delete, Modify rights, Monitor usag

CxC Full-Service Monitoring and Management

What we do for you, so you don’t have to

• Orders and Fulfillment

Connectivity, Voice, Solutions

• Create quotes

For new products and plans in any market

• Issue escalations, remediation and reporting

Supplier management

• Solution Financing Available

Flexible terms for Mo. Qtr. or Yr. payments

• Security Compliance

Assure your systems are safe and secure

• Dedicated Support

24/7/365 support by people for people

Monitoring

Management

Convergia Full Service Monitoring and Management (CxC M&M) is a nation-wide, fully managed service that provides wireless connectivity for temporary, permanent and back-up basis. We combine best fit for purpose carrier-class connecitvity and cellular router to include everything you need to keep your business securely connected - routers, antennas, installation, network access, device and connectivity management and 24/7/365 technical support - for one monthly price

Connectivity plans built for your requirements

⁃ Low Power, low data usage plans (NB-IoT, CATM1, LoRaWAN)

⁃ Custom data plans from 1MB to 100’s of GB per month (4G, 5G)

⁃ High Speed plans up to 100Mbps (4G, 5G)

Any Data | Any Speed | Any Location

Value Added Distributor of Connectivity plans from multiple global connectivity providers

⁃ Wireless Mobile Network Operators (MNO)

⁃ Wireless Mobile Virtual Network Operators (MVNO)

⁃ Wireless Mobile Network Wholesalers

⁃ Wireless fixed point to point

⁃ Wireline; Fiber, Cable, MPLS

• Ticket creation

• Verification of the event, and proceed with the solution. If required, the ticket is escalated to Level 2/3 Support

24x7x365 NOC Support – Monitoring, Ticket Remediation and Onsite support

Level 1 & 2 Support

Level 3 Support

Onsite Support

24x7 NOC receives the alarm:

24X7 NOC

ALARMS

NOTIFICATIONS

• Receives ticket and analyzes the event

• Solves event

• If it is not possible to solve it remotely, then requests onsite support

Support Engineer:

Support Engineer

• Coordinates with Level 2 Support

Physically verifies the problem

Solves event in coordination with Level 2 / Level 3 Support

Onsite Support:

• Alarms for Logical or physical problems on the network

• We work with: Zabbix and Ansible

Monitoring tools

Onsite

Support

REQUESTS

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You take care of your customers, Convergia will take care of you

Why Convergia?

Global Coverage - Access to multiple operators in your countries, with the best price, and the best coverage

Secure and Private Network - Protect your connected products with our access point name (APN) or virtual private network (VPN)

Convergia does the month-to-month invoicing and collections for our Channel Partners/Agents

24/7/365 Support by people for people, talk to a person that speaks your language

Convergia provides SIM management, enablement, suspension, and termination

Flexible and Transparent Contracts - Full disclosure, with a financial team available to work out any solution to your project needs

Convergia has a long-established commercial & technical escalation with all the connectivity providers

Convergia does the time-consuming connectivity conformance management with providers

About us:

Convergia is the Pan-American Value-Added Distributor of Connectivity Solutions

Convergia is the convergence of connectivity for people, machines and business

20+ Years experience as a Connectivity Distributor

Pan-American 365/24/7 support by people for people

Pan-American company with Global connectivity offering

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