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Anything on the network PAN/LAN/WAN
Anything with Voice Unified Communication
Anything that solves a Market Requirement
CxC Wireless
CxC Wireline
CxC Voice
CxC Cloud Solutions
CxC IoT Solutions
Panamerican Presence
CxC Full-Service Connectivity Monitoring and Management for your requirements
Any Technology | Any Speed | Any location
Value added distributor of Connectivity from the best global Connectivity providers
We negotiate and escalate with the Connectivity providers, so you don’t have to
The Pan-American, Value Added Distributor of Wireline and Wireless Connectivity Solutions
CxC Wireline Offers
For IoT Connect Products:
SMALL Data Plans
Connectivity made SIMPLE
⁃ Asset Tracking
⁃ Remote Sensors
⁃ Building Management
CxC Wireless Offers
⁃ CxC SIM BWB (Business Wireless Broadband)
⁃ CxC SIM IoT (Internet of Things)
⁃ Security Camera
⁃ Industrial Routers
⁃ Computer Vision
For Connected Products:
BIG Data Plans
⁃ CxC Router Package with CxC SIM
Multicloud
Multicloud
⁃ Primary and backup
⁃ Dedicated Internet Circuit
⁃ Cellular Routers
For Business Wireless Broadband:
BIG and FAST Data Plans
• Activate, Suspend, Terminate Connectivity
Troubleshoot your connectivity with the operator
• Monitor Usage
Usage alarms based on your requirements
• Geofencing
Create rules to control the location of SIM
• Locking SIM
Create rules to control SIM with specific devices
• Action
Create rules to have an action for specific situations
• Rules and Actions
Create rules to have an action for specific situations
• User Rights Management
Add, Delete, Modify rights, Monitor usag
CxC Full-Service Monitoring and Management
What we do for you, so you don’t have to
• Orders and Fulfillment
Connectivity, Voice, Solutions
• Create quotes
For new products and plans in any market
• Issue escalations, remediation and reporting
Supplier management
• Solution Financing Available
Flexible terms for Mo. Qtr. or Yr. payments
• Security Compliance
Assure your systems are safe and secure
• Dedicated Support
24/7/365 support by people for people
Monitoring
Management
Connectivity as a Service
The Pan-American, Value Added Distributor of Wireless and Wireline Connectivity Solutions
Convergia Full Service Monitoring and Management (CxC M&M) is a nation-wide, fully managed service that provides wireless connectivity for temporary, permanent and back-up basis. We combine best fit for purpose carrier-class connecitvity and cellular router to include everything you need to keep your business securely connected - routers, antennas, installation, network access, device and connectivity management and 24/7/365 technical support - for one monthly price
Connectivity plans built for your requirements
⁃ Low Power, low data usage plans (NB-IoT, CATM1, LoRaWAN)
⁃ Custom data plans from 1MB to 100’s of GB per month (4G, 5G)
⁃ High Speed plans up to 100Mbps (4G, 5G)
Any Data | Any Speed | Any Location
Value Added Distributor of Connectivity plans from multiple global connectivity providers
⁃ Wireless Mobile Network Operators (MNO)
⁃ Wireless Mobile Virtual Network Operators (MVNO)
⁃ Wireless Mobile Network Wholesalers
⁃ Wireless fixed point to point
⁃ Wireline; Fiber, Cable, MPLS
Convergia offers “Shock-Free” Data plans!
You will receive Alerts as
you approach your monthly data limit
(at 50% usage and again at 80% and 100% usage)
We negotiate and escalate issues with the Connectivity providers, so you don’t have to
A dedicated Project management team manages on-time service implementation
A dedicated support team comprising Level 1, Level 2 and Level 3 operations ensures best-in-class Customer experience
Support highlights
Service Assurance and Support:
Service Delivery / Implementation:
Coordination with end user / customer
Coordination with Convergia Network Operations and third parties
Located in three geographies: Montreal, Miami, and Lima, for disaster management readiness
Proficient in three languages: English, French, and Spanish
24x7x365 Support for all levels
• Ticket creation
• Verification of the event, and proceed with the solution. If required, the ticket is escalated to Level 2/3 Support
24x7x365 NOC Support – Monitoring, Ticket Remediation and Onsite support
Level 1 & 2 Support
Level 3 Support
Onsite Support
24x7 NOC receives the alarm:
24X7 NOC
ALARMS
NOTIFICATIONS
• Receives ticket and analyzes the event
• Solves event
• If it is not possible to solve it remotely, then requests onsite support
Support Engineer:
Support Engineer
• Coordinates with Level 2 Support
Physically verifies the problem
Solves event in coordination with Level 2 / Level 3 Support
Onsite Support:
• Alarms for Logical or physical problems on the network
• We work with: Zabbix and Ansible
Monitoring tools
Onsite
Support
REQUESTS
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You take care of your customers, Convergia will take care of you
Why Convergia?
Global Coverage - Access to multiple operators in your countries, with the best price, and the best coverage
Secure and Private Network - Protect your connected products with our access point name (APN) or virtual private network (VPN)
Convergia does the month-to-month invoicing and collections for our Channel Partners/Agents
24/7/365 Support by people for people, talk to a person that speaks your language
Convergia provides SIM management, enablement, suspension, and termination
Flexible and Transparent Contracts - Full disclosure, with a financial team available to work out any solution to your project needs
Convergia has a long-established commercial & technical escalation with all the connectivity providers
Convergia does the time-consuming connectivity conformance management with providers
About us:
Convergia is the Pan-American Value-Added Distributor of Connectivity Solutions
Convergia is the convergence of connectivity for people, machines and business
20+ Years experience as a Connectivity Distributor
Pan-American 365/24/7 support by people for people
Pan-American company with Global connectivity offering
Discover related CxC Connectivity solutions:
Contact a specialist