THE CHALLENGE
As a fledgling business, Holiday Inn Velizy needed a cost-effective and flexible solution that would work within the constraints of a new organization. But it also needed a modern and robust solution that would reflect Holiday Inn’s sterling reputation. That’s when Holiday Inn Express Deputy Director Mr. Pouzet was directed by Sami Fantar, a business partner at SAMCloud, to check out 3CX.
THE SOLUTION
Upon deployment, 3CX took control of Holiday Inn’s seven Snom and 111 Yealink IP phones, as well as their eight SC lines. The impact was immediately noticeable, says Mr. Pouzet. The cost savings, compared to other vendors were incredible, and users were thrilled with how easy the system was to use. Further, the ease of maintenance and PMS integration has enabled Holiday Inn Velizy to remain focused on the biggest task at hand—offering travelers a high-quality hotel experience.
3CX Offers a Solution
In the hotel industry, network downtime means fewer bookings and upset travelers. For a hotel just starting out, it was crucial to have a seamless installation and deployment to keep the hotel’s path to completion on target and on budget. Thankfully, 3CX and its worldwide network of partners were able to provide the expertise needed to complete a hassle-free installation that kept Holiday Inn Velizy moving forward appropriately.
3CX is designed intuitively and runs on the most popular operating systems today with users requiring no additional time to learn the new system. This ensured that the innovative new phone system would be a benefit, not a distraction, as the hotel’s operations got underway. Employees could get right to work at making guest stays enjoyable.
“There were numerous considerations that factored into our decision to select 3CX for our new hotel. We started with the sage advice of our partners at SAMCloud, but recognized quickly that 3CX offered immense cost savings without sacrificing the features that are so important to hospitality today. We also wanted to be able to use DECT phones all around the hotel and put VoIP technology in all 111 rooms, which 3CX made incredibly easy. Simply put, the hotel industry and 3CX go hand in hand.”
