CxC Webex calling: A Cloud communication system to boost your business

Currently, in business, we are seeing the rise of cloud-based software, which has allowed us to optimize operations in various areas. 


Cloud communication has revolutionized communications by making things simpler, efficient, and easy to access. 


In this article, we will be looking into CxC Webex calling a communications tool your business can implement to capitalize on the benefits of cloud software. 

What is CxC Webex calling?

CxC Webex calling is a tool that has been made to replace the traditional enterprise phone system through cloud communication, whilst maintaining all the original benefits of a PBX system and more.


This service is simple and quick to set up, Convergia will send you an IP-phone directly to your location that you can just plug and play. Afterwards, you may access the service through an app on your PC, MAC, android and IOS device.


CxC Webex calling comes with several benefits such as lower costs, increased security, and mobility.


This solution has several features such as auto attendant, hunt groups, receptionist client, paging group, call queue, call pickup and more.


Additionally, the upkeep of this cloud communication system is handled by Convergia meaning you do not have to worry about any maintenance. 

How does this cloud communication system stand out from a PBX system?

Cloud Communications have several features that cannot be found in your standard PBX system.


Let us look at some of the ways in which CxC Webex calling differs: 


  • Boosts Collaboration: Once inside the application you have full access to your entire company’s directory which allows you to collaborate with any individual using the inbuilt tools allowing you to schedule meetings, share screen, white board and more. 


  • Pool your Calls: This allows you to move a call between devices seamlessly without the other person knowing. For example, you can start a call on your phone then switch to your computer/tablet. 


  • Receptionist: Through this feature, your receptionist can access a portal in which they have a wide selection of tools simplifying their work and boosting their productivity. 


  • Centralized Administration: This simplifies the work for your IT team, they can log in to the portal and view all your devices and have full access to the tools they require for any type of setup. 

Uses cases:

  • Integrate with existing services: Using a cloud communication tool such as CxC Webex calling, you can vastly improve existing services. For example, this application may be integrated with existing services such as Microsoft teams to further enhance your existing software by giving it additional features.


  • Connect your locations: One of the greatest benefits of cloud communication is its ability to unify your various systems. CxC Webex calling allows you to connect your business worldwide, instead of having multiple phone systems for each location you can have it all in one application.  


  • Reduce hardware and staff: Cloud communication does not require any additional hardware nor maintenance staff; thus, it is quick to implement and a cost-effective option. Additionally, through CxC Webex calling you have access to a flexible subscription plan to fulfill your needs. 


  • Upgrade for up-to-date security: With the rising issue of cybersecurity, it is important to upgrade to a cloud communication system to tackle this issue. CxC Webex calling is the latest software. This application has been designed to ensure that everything you share, say and type will be protected through an end-to-end encryption system.



Additionally, if you have any issues Convergia offers 24/7/365 support in the language of your choice, we are always available to help! 


Improve your business by implementing Convergia’s cloud communication tool CxC Webex calling.


Related News
MicrosoftTeams-image (1) Voice

CxC Softswitch: A software-based communications management tool for your business

In business, we have a myriad of software that is essential for day-to-day operations thus there …

Read More
digital_transformation Connectivity

Digital transformation: prepare your business for the future

As technology continues to advance, we are seeing a trend of accelerated progression in the workplace …

Read More
direct_routing Voice

Direct routing: combine your phone service with CxC Teams

These days we use our computer/tablets more than ever, therefore we can see several benefits from using direct routing to expand our device’s capabilities. Most businesses already …

Read More

CxC Router: A wireless connection to boost your business

Nowadays every business needs an internet connection to operate, most will have both a wired and a wireless connection. This technology has several advantages such as requiring less equipment, mobility, ease of use, and overall convenience.   Today’s data demands make it difficult for a wireless …

Read More
failover Connectivity

CxC Router with SIM: why your business needs a failover solution?

A Failover solution can help any business with one of its most important aspects which is the continuity of service, any down time results in loss of productivity and revenue.  Most services nowadays rely upon …

Read More
NGENA-bg Connectivity

Secure Connectivity as a Service

“Secure Connectivity as a Service” supports digitalization strategy execution The problem with legacy networking & the …

Read More
channel-partner Connectivity

Generate more business with our Channel Partner Program!

Have you heard of the benefits your company could receive if you became part of Convergia’s Channel Partner Program? …

Read More
cloud-based-systems Connectivity

CxC Flex: Cloud-based systems and how you can improve their performance

Cloud-based systems have become an integral part of businesses daily operations, they have various uses, and each industry will utilize them differently. Therefore, every business needs …

Read More

CxC Hybrid SD-WAN: Hybrid WAN to Reduce complexity and improve existing services

Currently we are seeing the rise of Hybrid WAN as many businesses upgrade their technology and shift from relying solely on SD-WAN.   In this article we will …

Read More
banner-webex-calling blog

CxC Webex calling: A Cloud communication system to boost your business

Currently, in business, we are seeing the rise of cloud-based software, which has allowed us to optimize operations in various areas.    Cloud communication has revolutionized communications by …

Read More
Select your country
isotipo convergia

By using our site, you consent the use of cookies and acknowledge our Privacy Policy, and our Terms and Conditions.