A leading technology and e-commerce company in Argentina has revolutionized business in the digital world, standing out for its simple and secure online sales

In addition, it has managed to become a fintech in the region. Its e-commerce platform is currently present in Latin American countries such as Argentina, Uruguay, Chile, Brazil, Peru, Ecuador, Costa Rica, Venezuela, Colombia and Mexico

THE CHALLENGE

The service area of this leading technology and e-commerce company faced the challenge of regionalizing and standardizing security in voice services. For the client, it was key to virtualize its infrastructure through redundant solutions

THE SOLUTION

Providing security in the communications environment is of vital importance today. In response to the security requirements of this large technology and e-commerce leader, Convergia implemented encrypted SIP trunks in order to guarantee the privacy of calls. Currently, our solution has been implemented with proven success in Argentina, Chile, Colombia and Venezuela, guaranteeing the reliability and stability of the service

ENHANCEMENTS

Convergia, being a Pan-American company specialized in connectivity and voice services, was able to position itself as a key partner for the client thanks to its presence in the countries where this great leader in technology and e-commerce has operations. This allowed to simplify the management and implementation of their projects, unifying the attention both at technical and commercial level in the different countries

Convergia was able to accompany the dynamics of this great leader in technology and e-commerce, which requires to centralize from Argentina some projects or manage virtualized services in its LATAM offices on a high availability voice platform