CxC SoftSwitch is a core software-based communications management solution that provides call control intelligence to establish, monitor, maintain, secure, route, terminate, dial and account for SIP Channel sessions on the Voice over IP (VoIP) network

enables VoIP management and new solutions for your customers

Convergia offers

  • CxC Wireline and Wireless for backbone and local loop connectivity
  • CxC SIP Trunking and DID for IP based dynamic communication channels
  • CxC PSTN to connect your voice to the world phone system
  • CxC SoftSwitch for communications management and monitoring
  • CxC Hosted PBX, 3CX, MSFT TEAMS, WEBEX

CxC SoftSwitch

  • Channel partner portal with custom branding
  • SIP Trunk management
  • DID management
  • Prepaid / Postpaid account management
  • IP & SIP Termination
  • Rates management
  • Invoicing & Billing
  • Reports

A cloud based CxC SIP trunk / CxC DID administration tool, with detailed reports and real-time traffic monitoring

CxC SoftSwitch Service Bridge adds advance Call Center Features

Auto Dialer

Outbound IVR for calling phone numbers automatically

Automated and predictive dialing within a defined time range will connect recipient with an available agent or send recorded/TTS audio announcement

IVR Outbound/Inbound

With this application you can build a complex call flow to create a dynamics IVR with connection to databases, API, and complex connections with web

Answer Machine Detection

An application that detects answering machines (IVRs and Voicemails) at the beginning of outbound calls

Custom Caller ID

Change the caller ID of outgoing calls as required. The caller ID is obtained from the list of Convergia DIDs assigned to the customer

CxC SoftSwitch

By having local and regional presence, Convergia can provide personalized services throughout, Canada, United States, Mexico, Colombia, Peru, Chile, Argentina, and Brazil

Pan-American Coverage

No matter the time or place, clients and their employees can access meetings, make, and receive calls and messages from anywhere in the world

Constant Connectivity

Make and receive calls from your customers or coworkers from any device, anywhere, anytime

Mobility & Remote Work

Our solution is more affordable hosted in the cloud than on premise, because Convergia covers the maintenance, administration, power, support and warranty, all while keeping clients updated

Cost Efficient

The client can easily deploy a phone extension with an application, physical desk phone, or web browser

Seamless Deployment

Simple, affordable and flexible, CxC 3CX eliminates the cost and management headaches of outdated, traditional phone systems, or the limitations of a shared cloud PBX

CxC BroadCloud is a unified communications and collaboration tool, that lets you call, message, and meet with anyone from any device

CxC Webex Calling is a complete enterprise phone system in the cloud, with all the benefits of a traditional office PBX phone system and team collaboration solution in a single package

CxC Teams bring full voice capability into Microsoft Teams. Any company using Microsoft Teams as their unified communications tool can choose Convergia as their favored provider for voice

CxC SIP Trunking helps you save money when making local and long distance calls, plus it has a robust, stable and redundant network. It can be integrated with various HPBX applications and platforms.

CxC SoftSwitch is a core software-based communications management solution that provides call control intelligence to establish, monitor, maintain, secure, route, terminate, dial and account for SIP Channel sessions on the Voice over IP (VoIP) network

CxC SoftSwitch enables management and new features to any IP based on-premise or cloud based PBX andUCaaS solution

BroadCloud

Pan-American 365/24/7 support by people for people

Pan-American company with Global connectivity offering

Private, Profitable, Family owned

Member of Future Electronics multi-billion $ family of companies

Convergia is the Pan-American Value-Added Distributor of Connectivity Solutions

Convergia is the convergence of connectivity for people, machines and business

20+ Years experience as a Connectivity Distributor



About Convergia:

Discover Related CxC Voice Solutions:

CxC WEBEX
CxC 3CX FoIP
CxC 3CX
CxC CLOUD FAX
CxC IP PHONES
CxC SIP TRUNKING
CxC TEAMS
CxC BROADCLOUD
CxC ROUTER DIGI
CxC SIM BWB
CxC FULL SERVICE
CxC WIRELINE