Voice Provider Platform
Boost your voice services with a Cloud Softswitch platform designed for carriers
Voice Provider Platform is a VoIP Business as a Service (BaaS) platform that allows carriers, ISPs, VoIP Providers, MSPs, and MVNOs to offer and manage voice services on a robust, scalable, and fully managed cloud infrastructure by Convergia
From SIP account provisioning to call routing, DID numbering administration, and real-time billing, centralize your entire operation on a single platform ready to grow with your business
Get more details NOW!
What is Voice Provider Platform?
Voice Provider Platform is a solution designed specifically for organizations that need to offer voice services to third parties using a carrier-grade infrastructure
Unlike an enterprise PBX, this platform acts as the core of the voice operation, allowing for the management of SIP accounts, trunks, call traffic, DID numbering, billing, and administrative tools from a single centralized environment
Highlights
- Cloud Native
- High availability 99.99%
- Carrier Grade
- Managed platform
- Scalable
- Secure
Why do companies need a Softswitch platform?
Voice service providers face increasing challenges in managing large volumes of traffic, offering new services, and maintaining an efficient operation. Building proprietary infrastructure involves significant investments in hardware, licenses, specialized personnel, and continuous maintenance
Problems We Solve
Complex infrastructure
Managing multiple servers, platforms, and configurations can increase operating costs
Limited scalability
Voice traffic growth typically requires new investments in infrastructure
Manual processes
Account and numbering management can be time-consuming
Complex integrations
Connecting different systems can become a technical challenge
The platform that boosts your voice business
Everything you need to manage VoIP services from a single place
Voice Provider Platform integrates the essential functionalities to operate voice services efficiently, securely, and scalably. Each module has been designed to simplify client administration, optimize operations, and facilitate the growth of voice service providers
SIP Account Provisioning
Centrally manage SIP accounts for clients, resellers, and operators. The platform facilitates the creation, configuration, and administration of voice services from a single console
SIP Trunk Management
Connect carriers, providers, and clients via SIP trunks managed from a centralized platform, ensuring stable operation as traffic increases
Intelligent Call Routing
Manage voice traffic using advanced routing rules that allow calls to be directed according to the business’s operational needs. The platform facilitates route management to optimize operation and offer a reliable service to clients and operators
DID Numbering Administration
Efficiently manage, assign, and organize phone numbers for multiple clients and services from a single platform. Voice Provider Platform allows for the administration, organization, and portability of DID numbering for multiple clients and services
Billing and Tariffing
Turn the platform into the commercial engine of your voice services with tools to manage prepaid and postpaid billing models and integration with billing systems. Voice Provider Platform incorporates tools to manage billing models adapted to different types of clients and services
CDR Management
Get detailed information on every call (origin, destination, duration, date, status, consumption) to improve operational and commercial administration. CDR records allow for analyzing traffic, consumption, and the behavior of voice services
Integrated Security
Protect the infrastructure and operation using mechanisms designed for carrier-grade environments to ensure service continuity. The platform incorporates controls that help maintain availability, protect voice traffic, and ensure administrative access
Cloud Native Architecture
Voice Provider Platform runs on a cloud infrastructure managed by Convergia, designed to support mission-critical operations with high availability. The platform eliminates the need to maintain proprietary infrastructure, allowing providers to focus on growing their business
A platform designed to grow with you
From small service providers to large operators, Voice Core Platform offers the flexibility needed to adapt to business growth without compromising performance, security, or availability.
Comparison: Enterprise PBX vs. Voice Core Platform
Enterprise PBX
- Internal Users
- Extension
- Corporate Telephony
- Internal Communication
- End Enterprise
Voice Provider Platform
- Wholesale Customers
- SIP Accounts
- Commercial VoIP Services
- Traffic Management
- Carriers/Operators
How does it work?
Connect your operation
1
Integrate your SIP trunks and connect your infrastructure to the platform
Configure clients and services
Create SIP accounts, manage clients, assign DID numbers, and customize the configuration
2
Manage voice traffic
Configure routing rules, manage calls, and monitor traffic behavior
3
Monitor and monetize
Consult CDR records, apply pricing models, and manage billing centrally
4
Result: Real-time information to optimize operation and generate new revenue.
5
Use cases
A platform designed for different business models
Take your voice services to the next level
Talk to our specialists and discover how to implement a Softswitch platform adapted to your operation
Frequent questions
No. Voice Core Platform is a Cloud Softswitch platform designed for operators and voice service providers, not end-users
It is designed for carriers, ISPs, VoIP Providers, MSPs, MVNOs, and Wholesale Providers
Yes. It facilitates the assignment, administration, and management of DID numbering
Yes. Convergia manages the cloud infrastructure to reduce operational complexity for providers
Why choose WhatsApp Business through Convergia for our corporate operations?
How does this solution benefit our B2B models and wholesale operations?
Will our corporate and customer information be secure operating with Convergia?
What impact does this automation have on our Customer Service efficiency?
Who are our Partners for the SMS product?
Convergia's benefits
Local billing
In any currency for multiple services in various locations in the Pan-American region
Pan-American Coverage
Throughout Canada, the United States, and Latin America
All in one
Connectivity and Voice Solutions throughout the Americas
25+
Years of experience in the telecommunications and connectivity sector
Local support in your language
Rapid assistance throughout the Americas
Build your solutions with Convergia: