Why send a Fax online?

Some people are still used to faxing

Some people are just more comfortable with older technology. This is usually the case for organizations with decision makers belonging to a different generation or those who work in geographically remote areas that do not have the luxury of access to modern tech. It wouldn’t hurt to accommodate these users by sending an online fax in order to communicate more effectively

It’s also commonplace to come across customers who still use fax, so businesses have to comply with their preferred means in order to satisfy them

Faxing provides a paper trail

Fax remains popular because it can offer a solid paper trail. It’s easy to prove that a fax was sent from one person to another because there are transaction reports and fax logs that can be generated anytime. Even with online fax, there are ways in which providers can deliver the data in the event that these need to be scrutinized

Government standards point to the idea that faxing is much more secure than email. For example, businesses in the healthcare industry would abide by government regulations by just opting to use fax instead of undergoing the costly and taxing process of ensuring that their email encryption is HIPAA compliant

The government still encourages faxing

What are the advantages of Internet Faxing over Traditional Faxing?

• You need to pay hundreds of dollars on fax hardware, plus additional costs for paper, ink, toner, replacement of parts, and maintenance
• You need to be next to your fax machine to send or receive fax
• If you receive a lot of faxes every day, it is hard to leaf through printed fax sheets to find the document you need
• You run the risk of disclosing confidential information because everyone knows where the office fax machine
• In traditional faxing, your messages are often sent through non-secure public telephone lines

Traditional fax

Online Fax

• Low monthly fees for your fax service
• Convenient faxing using your computer
• Allows you to stay organized and only print out the faxes you need—even eliminates the need to print out faxes completely (paperless)
• Sensitive information is kept private and secure because you can discreetly receive it on your inbox
• Most online fax services have built-in encryption, so your data is protected during and after transmission

How can Cloud Fax improve efficiency and reduce costs in our fax communications?

Cloud Fax eliminates the need for physical fax machines, paper, and ink, significantly reducing operational costs. It allows you to send and receive faxes from any device with an internet connection, enhancing efficiency and accessibility. Additionally, it facilitates integration with existing digital systems, streamlining workflows and increasing productivity

How does Cloud Fax integrate with our existing email and document management systems?

Cloud Fax uses end-to-end encryption and advanced security protocols to protect your faxes. It complies with regulations such as HIPAA and GDPR, offering a higher level of security than traditional fax. We implement robust access controls, two-factor authentication, and detailed transaction logs to ensure maximum protection of your sensitive data

What security measures does Cloud Fax implement to protect the confidentiality of our documents?

What kind of support and training does Convergia offer for implementing and using Cloud Fax?

Cloud Fax easily integrates with popular email platforms and document management systems. It allows you to send and receive faxes directly from your usual email client or business applications. We provide APIs and connectors for customized integration with your systems, ensuring a smooth transition and a consistent user experience

Convergia provides comprehensive 24/7 technical support for the implementation and use of Cloud Fax. We offer initial training for your team, online tutorials, and detailed documentation. Our team of experts is available to answer questions, optimize configurations, and ensure you get the most out of all Cloud Fax functionalities

Our strategic partners are Microsoft Teams, 3CX Titanium Partner, and Webex by Cisco

Who are our Partners for the Cloud Fax product?

Frecuently asked questions

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