Is your current connectivity holding your business back?

In an increasingly competitive B2B market, slow, unstable, or insecure connectivity can mean lost opportunities, customers, and revenue. Latency, downtime, and security breaches are challenges that no company can afford

With Wireline, your business gets more than just an Internet connection.

  • Ultra-High Speed Connectivity: Enjoy a low-latency network with symmetrical speeds of up to 10 Gbps, ensuring maximum performance for your critical cloud applications
  • End-to-End Security and Reliability: Protect your data with private connections (PtoP and MPLS) and 99.99% availability, backed by our robust Service Level Agreements (SLAs)
  • Pan-American Coverage with a Single Point of Contact: Simplify the management of your connectivity in Canada, the US, Mexico, and LATAM with a single provider, a single bill, and unified support
  • Proactive 24/7/365 Support from People for People: Our Network Operations Center (NOC) constantly monitors your service and offers technical support with a guaranteed 15-minute response time for critical issues

Convergia Direct Internet Access (DIA)

  • Convergia’s Direct Internet Access (DIA) connectivity service provides customers with dedicated Internet access
  • Convergia DIA offers fully symmetrical and dedicated bandwidth that provides unshared and equal speed for download and upload transmissions
  • The Convergia DIA connectivity service is available 365/24×7 for a fixed price, regardless of usage
  • Convergia DIA connectivity bandwidth speeds range from 10 Mbps to 10 Gbps

Convergia Network-to-Network Interface (NNI)

Convergia NNI will provide and manage the interconnection of the central providers, among two others

Service Components

  • Last Mile: Convergia’s partnerships with local exchange carriers (LECs) in all regions ensure the connection of customer premises to the nearest point of presence (PoP). The last mile is primarily fiber optic; if fiber is not available, the options are copper or fixed wireless. Convergia can also offer a selection of asymmetric broadband if necessary
  • Bandwidth: The customer will choose the speed available for their internet service, ranging from 10 Mbps to 10 Gbps and above
  • CPE Router: Convergia offers a selection of CPE routers from Netgate, Fortinet, or Cisco to connect last-mile customer offices to dedicated Internet access
  • Monitoring and Management: Convergia offers customers 24×7 monitoring and management service from our Network Operations Center
  • Convergia MPLS manages quality of service (QoS) traffic latency, jitter, packet loss, and downtime
  • Prioritize different types of traffic, for example, one level for voice, one level for time-sensitive traffic, and one level for best-effort traffic

Convergia Multi-Protocol Label Switching (MPLS)

  • Convergia Multi-Protocol Label Switching (MPLS) enables enterprises and service providers to build intelligent next-generation networks that deliver a wide variety of advanced and value-added services over a single infrastructure
  • Convergia MPLS can be integrated into any existing infrastructure, such as IP, Frame Relay, ATM, or Ethernet
    Subscribers with different access links can be added to an MPLS edge without changing their current environments, as MPLS is independent of access technologies
  • The integration of MPLS application components, including Layer 3 VPNs, Layer 2 VPNs, traffic engineering, QoS, GMPLS, and IPV6, enables the development of highly efficient, scalable, and secure networks that guarantee service level agreements
  • Convergia MPLS offers highly scalable, differentiated end-to-end IP services with simple configuration, management, and provisioning for providers and subscribers

PtoPs are most commonly used when establishing secure data center connections for disaster recovery backups, transfers of very large and sensitive files, video streaming, telecommunications, data center-to-data center connectivity, and any use case where the fastest and most secure connectivity is required

Convergia Point to Point connections (PtoP)

Point-to-Point (PtoP) connections are private, leased lines that securely connect two (or more) locations, creating a closed network

Data from PtoP connections is not on the public internet, making it very fast and extremely secure

Convergia PtoP connections are built with

Convergia Multi-Protocol Label Switching

Last mile connection Wireline DIA – NNI – MPLS – PtoP with CPENetgate, Cisco, Fortinet

Last mile connection Wireline DIA – NNI – MPLS – PtoP with CPENetgate, Cisco, Fortinet

Last mile connection Wireline DIA – NNI – MPLS – PtoP with CPENetgate, Cisco, Fortinet

Convergia Direct Internet Access (DIA)

Wireline is the ideal solution for companies that require maximum speed, security, and availability

Data center

Secure connections for backup and disaster recovery

Media and Entertainment Companies

Transferring large files and streaming high-quality video

Financial Sector and Health

Secure and fast transmission of sensitive and confidential data

Telecom

High-capacity interconnection between data centers and networks

Retail & manufacture

Stable connectivity for point-of-sale (POS) systems, inventory management, and cloud applications

Frequent questions

What levels of availability and speed can I expect from your Wireline solutions?

Our Wireline solutions offer 99.99% availability and speeds of up to 10 Gbps symmetrical. We guarantee these levels through strict Service Level Agreements (SLAs), ensuring your business maintains constant and high-speed connectivity

How does the cost of your Wireline solutions compare to other connectivity alternatives?

Our Wireline solutions offer excellent cost-effectiveness. Although the initial investment may be higher than some alternatives, the total cost of ownership in the long term is significantly lower due to their reliability, lower maintenance, and scalability. Additionally, we offer flexible plans that adapt to your budget and growth needs

How long does it take to implement a Wireline solution at our facilities?

The typical implementation time for our Wireline solutions is 30 to 45 days, depending on the complexity of your infrastructure and location. Our team of experts manages the entire process, from initial assessment to installation and configuration, minimizing any disruption to your operations

What type of technical support do you offer for Wireline solutions?

We provide 24/7/365 technical support with a guaranteed response time of 15 minutes for critical issues. Our support team is highly trained and has direct access to level 3 engineers to quickly resolve any problems. Additionally, we offer proactive network monitoring to identify and resolve potential issues before they impact your business

Who are our partners for the Wireless product?

Our strategic partner is Megaport

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