Zoom Cloud Peering
Optimize your communications infrastructure
Ensure business continuity and maximum operational efficiency. Connect your corporate network privately and directly to the Zoom cloud for superior voice quality and enterprise-grade security
Is your current voice infrastructure limiting your business potential?
Relying on the public network for your calls is risky: congestion, lack of control, and security threats can disrupt your communication and productivity
- Loss of Productivity: Poor call quality (latency, jitter) leads to frustration, misunderstandings, and wasted time for your teams
- Security and Compliance Risks: Voice traffic over the public network is a vector for attack. Exposing sensitive corporate data can result in security breaches and regulatory compliance issues
- Business Disruption: Internet service interruptions directly affect your critical operations, from the contact center to executive negotiations
- IT Management Complexity: Diagnosing and resolving quality issues on the public network consumes valuable resources from your IT team, diverting focus from strategic projects
KEY BENEFITS OF ZOOM PHONE CLOUD PEERING
Network Engineering at the Service of Your Business
We have simplified network complexity to offer you a robust and easy-to-implement solution.
- Dedicated Connection: We establish a private, direct link from your Session Border Controller (SBC) to our global network
- Peering with Zoom: Through our infrastructure, we interconnect your network directly with Zoom’s cloud data centers
- Guaranteed Quality: All your Zoom Phone traffic travels along this optimized route, avoiding public internet congestion and ensuring maximum performance
Promoting communication in critical sectors
Financial Sector: Ensure complete confidentiality and clarity in transactions and negotiations. Guarantee the highest quality call recording for auditing and compliance purposes
- Healthcare (Telemedicine): Comply with patient data protection regulations (HIPAA) with a secure connection. Offer reliable remote consultations without technical glitches
- Contact Centers: Improve key metrics such as Average Handling Time (AHT) and First Call Resolution (FCR). Increase customer satisfaction (CSAT) with impeccable audio quality
- Legal and Consulting Sector: Protect attorney-client privilege and the confidentiality of strategic information with fully private and secure communications
Promoting Communication in Critical Sectors
Not all connections are created equal. Our solution offers unique advantages designed for your business success
Our Solution
- Private, direct, and optimized
- Guaranteed by SLA
- Isolated from the public grid, lower risk
- A single expert and responsible supplier
Other Solutions
- Variable, congested, and unpredictable
- “Best effort,” no guarantees
- Exposed to online threats
- Múltiples proveedores, gestión compleja
Convergia's benefits
Local billing
In any currency for multiple services in various locations in the Pan-American region
Pan-American Coverage
Throughout Canada, the United States, and Latin America
Centralized support team
Rapid assistance throughout the Americas
25+
Years of experience in the telecommunications and connectivity sector
All in one
Connectivity and Voice Solutions throughout the Americas
Frequent questions
How can Zoom Phone Cloud Peering improve the quality and reliability of our telephone communications?
What security advantages does Zoom Phone Cloud Peering offer for our communications?
How does Zoom Phone Cloud Peering integrate with our existing telephony infrastructure?
What kind of support and maintenance does Convergia offer for Zoom Phone Cloud Peering?
Who is our Partner for Zoom Phone Cloud Peering?
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