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The evolution of your corporate communication
More power, 40% less cost
Migrate to 3CX with Convergia, the cloud platform (voice, video, chat) that deploys in minutes, scales with your business, and reduces costs. No technical headaches
The pain killer
A solution designed for your industry
Boost your strategy with 3CX AI
AI Receptionist
Automate your 24/7 support. An intelligent assistant that handles calls, streamlines customer experience, and reduces operational costs without human agents
- 24/7 Intelligent Support
- Efficient Call Routing
- Enhanced Customer Experience
AI Transcription
Automatically transcribe calls and meetings into text. Search voice records, analyze sentiment, and improve compliance with AI precision
- Automatic Voice Transcription
- Integrated Sentiment Analysis
- Easy Recording Search
Advanced B2B analytics solutions
3CX reporting with Power BI
Dynamic and interactive dashboards. Visualize critical PBX and Call Center KPIs instantly
Make smart, data-driven decisions. Integrate your PBX for a complete business overview
- Historical Data Analysis
- Custom Executive Reports
- Data-Driven Decision Making
3CX reporting with Grafana
Real-Time Telephony Monitoring
Dynamic and interactive dashboards. Visualize critical PBX and Call Center KPIs instantly
- Live 3CX Dashboards
- Configurable SLA Alerts
- Call Queue Optimization
The features that make us stand out
App-free video
- One-click virtual meetings
- No downloads required for clients (WebRTC)
- Share screen and documents in HD
Live Chat & WhatsApp
- Reply to WhatsApp messages from the 3CX App
- Centralized message history
- Boost customer satisfaction
IP telephony
- Use your own SIP providers (Convergia)
- Call recording for auditing purposes
- Multi-level Digital Receptionist (IVR)
Strategic comparison
| Feature | Traditional telephony | 3CX + Convergia |
|---|---|---|
| Licensing Cost | Per Extension (High) | Per System (Low cost) |
| HD Video Conferencing | Additional Fee | Included (Free) |
| WhatsApp/CRM Integration | Complex / Expensive | Native & Included |
| AI Receptionist (24/7) | Not Available | Included |
Traditional Telephony
- Licensing Per Extension (High)
- HD Video Conferencing with additional Fee
- WhatsApp/CRM Integration Complex & Expensive
- AI Receptionist Not Available
- Remote Work Apps Requires VPN
- Rigid Hardware
3CX + Convergia
- Licensing Cost Per System (Low cost)
- HD Video Conferencing included
- WhatsApp/CRM Integration native & included
- AI Receptionist included
- Native remote work apps
- IT Administration is simple & intuitive
- Instant Cloud Scaling
Frequent questions
3CX includes advanced security features like end-to-end encryption, brute-force attack protection, and automatic SSL tunneling to ensure your data is always protected
Most businesses reduce communication costs by up to 80% by eliminating obsolete hardware and optimizing SIP trunks with Convergia
Through the “AI Receptionist” handling 24/7 basic inquiries and “AI Transcription” streamlining audit and quality processes without additional staff
We offer 24/7 specialized support, assistance in migrating your legacy PBX, and continuous optimization of your network infrastructure
Why choose WhatsApp Business through Convergia for our corporate operations?
How does this solution benefit our B2B models and wholesale operations?
Will our corporate and customer information be secure operating with Convergia?
What impact does this automation have on our Customer Service efficiency?
Who are our Partners for the SMS product?
Convergia's benefits
Local billing
In any currency for multiple services in various locations in the Pan-American region
Pan-American Coverage
Throughout Canada, the United States, and Latin America
Local support in your language
Rapid assistance throughout the Americas
25+
Years of experience in the telecommunications and connectivity sector
All in one
Connectivity and Voice Solutions throughout the Americas
Why wait to start saving?
Talk to an expert NOW!
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