Your Voice Broadcast Platform:

Mass Communications, Immediate Results

Send personalized voice messages to thousands of customers, prospects, and employees in minutes. Automate, personalize, and measure the impact of each campaign

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Main benefits of voice broadcast platform

  • Unbeatable reach and speed: Send thousands of voice messages simultaneously Ideal for urgent notifications, appointment reminders, or critical alerts, ensuring your message is heard instantly
  • Personalization at scale: Use the text-to-speech feature to personalize each message with the customer’s name, dates, or specific data Create a close and relevant experience that generates greater interaction
  • Resource optimization and cost reduction: Automate repetitive communication tasks, freeing your team to focus on strategic activities
  • Drastically reduce operational costs associated with call centers Intelligence and real-time measurement: Access detailed reports on the performance of your campaigns Measure delivery, listening, and response rates to make data-driven decisions and continuously improve your strategy

Is your message really reaching its audience?

In a saturated market, contacting every customer directly is costly and time-consuming traditional methods like manual calls are inefficient, while emails are often lost or ignored you need a more direct, personal, and effective way to communicate at scale

Key Benefits of Voice Broadcast Platform

1

Load your Audience

Easily upload your contact list from a CSV file or integrate it through our API.

2

Create your message

Record audio directly, upload a pre-recorded file, or simply type in the text and let our Text-to-Speech technology convert it into a natural, professional voice

3

Send and Analyze

Schedule your campaign for the perfect moment or launch it instantly. Monitor results in real time from an intuitive, easy-to-use dashboard

Use Cases by Industry: A Versatile Solution for Multiple Needs

Collections and Finance:

Automate payment reminders, notify about due dates, and confirm transactions securely and efficiently

Marketing and Sales:

Launch promotions, announce new products, conduct satisfaction surveys, and invite people to large events with a personal touch.

Health

Confirm medical appointments, send medication reminders, and communicate important information to patients immediately

Government and Public Entities

Issues emergency alerts, disseminates announcements of public interest, and manages large-scale information campaigns

Logistics and Transportation

Notifies about delivery statuses, confirms shipments, and coordinates operations with field personnel on a large scale

¿Por Qué Elegir Voice Broadcast Platform de Convergia?​

  • Integración Flexible (API): Conecta la plataforma fácilmente con tu CRM o cualquier otro software de gestión para automatizar flujos de trabajo y sincronizar datos sin esfuerzo
  • Tecnología Text-toSpeech Avanzada: Voces naturales y personalizables que mejoran la experiencia del oyente y aumentan la efectividad del mensaje
  • Plataforma Segura y Confiable: Operamos con la infraestructura robusta y la seguridad de nivel mundial de AWS, garantizando la máxima disponibilidad y protección de tus datos
  • Soporte Especializado B2B: No solo te damos una herramienta, te acompañamos. Nuestro equipo de expertos te asesora para maximizar el retorno de tu inversión

Casos de Uso por Industria: Una Solución Versátil para Múltiples Necesidades

+90% Tasa de Escucha

Los mensajes de voz tienen una tasa de apertura y escucha significativamente mayor que los emails y SMS

Reducción de hasta un 70% en Costos Operativos

Automatiza la comunicación y disminuye la carga de trabajo de tus agentes de call center

ROI Acelerado

Implementa campañas en minutos y obtén resultados medibles desde el primer día

Frequent questions

How can the Voice Broadcast Platform improve our communication with customers and employees?

Our Voice Broadcast Platform enables the efficient delivery of personalized voice messages at scale. It enhances communication by quickly and consistently delivering important information, ideal for emergency notifications, service updates, appointment reminders, or marketing campaigns, increasing the reach and effectiveness of your messages

What personalization and audience segmentation features does the platform offer?

The platform offers advanced message personalization and precise audience segmentation. You can tailor content based on demographics, customer history, or preferences, and schedule broadcasts at optimal times. This ensures each message is relevant and effective, improving response rates and recipient satisfaction

How does the platform ensure compliance with privacy and communication regulations?

Our Voice Broadcast Platform is designed to comply with regulations such as TCPA, GDPR, and other privacy laws. It includes features like consent management, easy opt-out options for recipients, and detailed communication logs. Additionally, we provide guidance to ensure your campaigns meet all applicable regulatory requirements

What kind of reports and analytics does the platform provide to measure the effectiveness of our campaigns?

The platform offers detailed, real-time analytics for your voice campaigns. It provides metrics such as delivery rates, call durations, interactive responses, and more. These reports allow you to optimize your communication strategies, measure campaign ROI, and make data-driven decisions to continuously improve message effectiveness

Who is our Partner for the Voice Broadcast Platform product?

Our strategic partner is ASTPP