Zoom
Phone
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Your company's communication with Zoom Phone and its AI
The cloud-based VoIP telephony solution that unifies calls, meetings, and chat on a single platform. Simplify management, reduce costs, and boost the productivity of your hybrid teams with the confidence and local support of Convergia
Reduce your phone costs immediately
Increase your team’s productivity with AI
Radically simplify IT management
Is your current phone system holding your business back?
In the hybrid work environment, traditional phone systems generate hidden costs, frustration, and security risks. If any of these points sound familiar, it’s time for a change:
Productivity Loss: Do your employees waste time switching between applications? This consumes an average of 4 hours per week per person, directly affecting efficiency
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Complex Management: Does your IT team spend too much time managing multiple vendors and outdated phone systems?
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Disconnected Collaboration: Isolated communication tools create a barrier between your remote teams and those in the office, hindering teamwork
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High Operating Costs: Hardware maintenance, licenses, and systems that cannot scale drive up your company’s expenses
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Security Risks: The lack of encryption and modern security features puts your business conversations and sensitive information at risk
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The ALL-IN-ONE solution that drives your business forward
Reduce costs and simplify management: Save up to 37% on operating costs with a single, intuitive platform. Centralize user, number, and device management from a unified portal, freeing up your IT team.
Boost productivity with integrated AI: Give your employees back 52 minutes per week. With AI Companion, get call summaries, smart voicemail prioritization, and automatic transcripts at no additional cost.
Flexibility for hybrid and global work: Empower your team to work from anywhere, on any device. Transfer calls from your laptop to your mobile phone without interruption and maintain business continuity with global coverage
Elevate your customer experience: Deliver faster, more professional interactions. With features like advanced call routing, interactive voice response (IVR), and the ability to escalate a call to a meeting with a single click, every conversation becomes an opportunity
Features designed for unlimited communication
Zoom Phone is not just a phone. It is a smart and secure communications hub
Secure HD Audio and Voice Quality
Make and receive calls with crystal-clear audio quality, protected by end-to-end encryption
AI Companion integrated
Your smart assistant for summarizing calls, prioritizing voicemails, and automatically extracting tasks, improving each user’s efficiency
Centralized and Simple Administration
Manage your entire phone system from a single administrative portal. Easily configure IVRs, call queues, and users
Elevation to Zoom Meeting
Turn a phone call into a video meeting with a single click, without having to hang up and redial
Real-Time Analytics and Dashboards
Monitorea la calidad de las llamadas y el rendimiento del equipo con paneles de control (wallboards) e informes históricos para tomar decisiones basadas en datos
Native Integration with Business Apps
Connect Zoom Phone with key tools such as Salesforce, Google Workspace, Microsoft Teams, and Zoho CRM to optimize your workflows
Advanced capabilities focused on business outcomes
Elevate call to meeting
Transfer incoming calls to meetings
AI transcription and sumarize
Call recording
Call monitoring
Call / meet from call history, VM, lines
Video mail
Exec / admin line appearance + delegation
Set up work hours
Voice message transcribing
Intercom
Dial by name directory
Call flip move calls between devices
Move mobile app calls across Wifi/data and carrier
Call masking / privacy
Shared voicemail
AI companion mode
Compliance features
Flexible implementation that adapts to your company
Zoom Phone is designed to integrate seamlessly into your ecosystem. We give you the freedom to choose the best way to connect your business to our global network, simply and securely
One of the most powerful options is Cloud Peering (BYOC - Bring Your Own Carrier). With Convergia, we guarantee a smooth and hassle-free transition to implement it
What does this mean?
- Keep your Operator: Take advantage of Convergia’s direct integration with the Zoom Phone cloud without changing your trusted provider
- Eliminate equipment at your facilities: Reduce costs and complexity by eliminating the need for local hardware. All connections are managed in the cloud
- Rapid Deployment and Scaling: Activate new users and offices in minutes, not weeks. Scale your communications as your business grows
Collaboration
Contact center
Recording & AI
Strategic partnerships
Customer experience
SD-WAN
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