Unify and Protect Your Voice Communications in the Cloud

Integrate your landline and mobile telephony into a single secure, scalable, and fully managed platform. The ultimate evolution for modern businesses and hybrid working.

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Is your current voice system holding you back?

In today’s digital environment, managing multiple suppliers, protecting against fraud, and ensuring business continuity is more complex than ever. The lack of centralized control leads to:

  • Security Breaches

    Exposing your company to fraud and cyberattacks that cost thousands

  • Hidden Costs

    Multiple contracts and difficult-to-manage infrastructure drive up costs

  • Fragmented Experience

    Inconsistent communication for your teams and customers, especially in hybrid working models
Discover the power of direct connection

Unlimited Scalability and Flexibility

Grow at your own pace. Our cloud architecture adapts to your needs, whether you add 10 or 10,000 users, without the need to invest in expensive hardware

Smart and efficient integration

Seamlessly connect Voice Core Platform with your key tools such as Microsoft Teams (Direct Routing) and other UCaaS platforms to optimize your workflows

We present

Voice Core Platform

The intelligent core of your communications

Our cloud-native platform centralizes, protects, and powers all your company's telephony with clear benefits from day one

Total and Centralized Control

Manage all your landline and mobile telephony from a single portal. Simplify administration, allocate resources, and gain complete visibility of your operation in real time

Operator Level Security

Secure your communications with proactive fraud protection, 24/7 monitoring, and the robustness of a geo-redundant network. Rest easy knowing your lines are secure

Is your current voice system holding you back?

We act as the sole entry and management point for all your voice traffic. We consolidate your fixed and mobile networks in our geo-redundant cloud infrastructure to ensure maximum quality, security, and availability for every call

Unification

All your voice traffic (mobile, landline, UCaaS) flows through our platform

Protection and management

We implement security policies, real-time fraud detection, and intelligent routing

Delivery

We deliver clear, secure, and reliable communications to all your users, on any device, anywhere

We present

Voice Core Platform

The Intelligent Core of Your Communications

Our cloud-native platform centralizes, protects, and powers all your company's telephony with clear benefits from day one

Escalabilidad y Flexibilidad sin Límites

Crece a tu ritmo. Nuestra arquitectura en la nube se adapta a tus necesidades, ya sea que agregues 10 o 10.000 usuarios, sin necesidad de invertir en costoso hardware

Integración Nativa y Eficiente​

Conecta de forma transparente Voice Core Platform con tus herramientas clave como Microsoft Teams (Direct Routing) y otras plataformas UCaaS para optimizar tus flujos de trabajo​

Total and Centralized Control

Manage all your landline and mobile telephony from a single portal. Simplify administration, allocate resources, and gain complete visibility of your operation in real time

Operator Level Security

Secure your communications with proactive fraud protection, 24/7 monitoring, and the robustness of a geo-redundant network. Rest easy knowing your lines are secure

Is your current voice system holding you back?

We act as the sole entry and management point for all your voice traffic. We consolidate your fixed and mobile networks in our geo-redundant cloud infrastructure to ensure maximum quality, security, and availability for every call

Unification

All your voice traffic (mobile, landline, UCaaS) flows through our platform

Protection and management

We implement security policies, real-time fraud detection, and intelligent routing

Entrega

Distribuimos comunicaciones claras, seguras y fiables a todos tus usuarios, en cualquier dispositivo y lugar

A Versatile Solution
for Demanding Industries

From agile startups to global corporations, Voice Core Platform adapts to the specific challenges of your industry

Corporate and Hybrid Work

Ensure unified and secure communication for your teams, whether they are in the office or at home. One number, multiple devices, total control

Contact Centers

Deliver an exceptional customer experience with a stable, scalable voice platform that is protected against interruptions and fraudulent calls that affect your operation

Financial and Healthcare Sector

Meets the highest standards of security and confidentiality. Protects critical communications and sensitive data for your organization and your customers

Expanding Businesses

Deploy voice services in new regions quickly and without the complexity of dealing with multiple local carriers. Scale globally with a single partner

See success story for my industry

The billing module lets its users (admin / reseller) apply various basic settings related to invoicing and billing as well as from this module, the users can also automate the process of invoicing and billing

  • Configuration of
  • One time taxation amount
  • CDR charge
  • Product subscription fee
  • Product package fee
  • DID number charge
  • Post charges
  • Invoice generation mode (Confirmed or Draft)
  • Invoice generation for accounts with no usage

Major features of the invoice module

  • Auto renewal facility is available for Product and services So whatever the product and services has been ordered by customer or resellers it will be automatically renewed by system
  • System send automatic renewal notification to customer about the product and services related reminder
  • System doing automatic billing for all type of product and services
  • Having option available to generate invoice or not for specific customer
  • Customer can set preferable date for the invoice generation
  • Facility to export invoices as a PDF
  • Invoice generation notification is there
  • Independent invoice sequence management for Admin and reseller
  • Facility to set invoice number prefix as per your choice
  • Facility to generate invoices in draft mode
  • Facility to generate invoices in confirm mode
  • Email alert on invoice generation
  • Auto reset the package usage at the time of monthly billing
  • Facility to make payment of outstanding invoice through Paypal Payment gateway

DIDs management

Convergia DID numbers ready to offer to the reseller and customers

Guide you how resellers or customer can purchase the DID numbers from panel

Why Convergia's Voice Core Platform?

We are not just a reseller. We are the architects, owners, and managers of the infrastructure that will amplify your voice.

Geo-Redundant Network:

Unlike others, our proprietary infrastructure in the Americas and Europe guarantees maximum availability, low latency, and end-to-end control

Comprehensive Technology Partner (One-Stop-Shop)

Beyond voice, we integrate connectivity (MPLS, SD-WAN), data centers, and cybersecurity. A single strategic partner for all your needs

Expert Engineer Support

Access a specialized support team that understands the complexity of enterprise-level voice networks, available to help you optimize your solution

Companies that already trust our infrastructure

With Convergia’s Voice Core Platform, we were able to unify our communications across 12 countries, reducing our operating costs by 30% and completely eliminating incidents of telephone fraud.
avatar-gen4be29c8865d838b165a56af0b88a7ab3

Juan Zapata

Director of IT, International Company

Frequent questions

How can the Voice Core Platform improve and unify our business communications?

The Voice Core Platform centralizes and optimizes all your voice communications, integrating IP telephony, unified messaging, and collaboration into a single platform. This enhances operational efficiency, reduces costs, and enables a seamless and consistent communication experience for employees and customers, regardless of device or location

What level of scalability and flexibility does the Voice Core Platform offer to support our business growth?

Our Voice Core Platform is highly scalable and flexible, designed to grow with your business. You can easily add new users, features, or locations without significant disruptions. The cloud-based architecture enables rapid and cost-effective expansion, adapting to your evolving needs without compromising performance

How does the Voice Core Platform ensure the security and privacy of our communications?

The platform incorporates multiple layers of security, including end-to-end encryption, robust authentication, and fraud protection. We comply with international security standards and offer advanced configuration options to meet specific regulatory compliance requirements. Additionally, we perform regular security updates to protect against emerging threats

What kind of support and maintenance does Convergia offer for the Voice Core Platform?

We provide specialized 24/7 technical support and proactive maintenance for the Voice Core Platform. Our team continuously monitors performance, performs automatic updates, and resolves issues promptly. We offer different SLA levels, training for your team, and ongoing assistance to optimize platform usage and maximize your investment

Who are our Partners for the Voice Core Platform product?

Our strategic partners are ASTPP and Inextrix

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