3CX

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3CX

3CX is the all-in-one cloud communications platform that transforms how your business connects

​With voice, video, and live chat in a single solution, 3CX offers unmatched flexibility, efficiency, and cost savings. Boost productivity, enhance customer experiences, and simplify management with an easy-to-deploy platform​

Why 3CX?

  • Save up to 40% on communication costs​
  • Fast setup: Get started in minutes without the need for IT specialists​
  • All-in-one solution: Voice, video, and chat in a single platform​
  • Scalable: Grows with your business, no matter the size​
  • Easy to manage: Simple administration with minimal IT involvement

Benefits

Cost Efficiency 

Save 40% on Communication Costs: Switch to 3CX’s software-based platform, eliminating hardware and reducing maintenance. Save up to $11,000 annually

Flexibility and Mobility 

Flexibility and Mobility​
With 3CX, your team can work from anywhere, on any device. Calls, meetings, and collaboration without limits. Boost productivity and keep your business moving, no matter where they are

Unified Communications 

3CX centralizes calls, video, and chat in one platform. Simplify management and boost team collaboration

Scalability 

3CX grows with your business, allowing you to add users, increase simultaneous calls, and activate new features with ease

Security 

3CX ensures your communications are safe with strong encryption and regular software updates, keeping your voice, video, and data secure from threats

Enhanced Customer Experience

With 3CX, provide quick and efficient customer service. Features like call queuing, IVR, and live chat ensure fast responses. Record calls to continuously improve your service quality

3CX Integrations

Answer WhatsApp business messages from 3CX apps

  • Webclient (Microsoft Edge, Google Chrome)
  • Mobile application (android, iOS)
  • Desktop application (Windows, MAC)

Answer WhatsApp business messages from 3CX

  • Give your clients more ways to get in touch
  • New WhatsApp leads can be responded to directly from 3CX clients
  • Transfer a chat to a colleague or group when needed
  • Improve resolution time when working together as a team

Automatic WhatsApp message assignment

  • Send your WhatsApp messages to a queue of agents to share the load
  • Allow chats to be assigned to the first agent that responds
  • Track your response times with SLA timers
  • Run reports to track SLAs, reply times, and agent performance

Live chat, messaging & calls all  under one roof

  • Calls, video, live chat, SMS and WhatsApp
  • Help clients across multiple channels from your single interface
  • Save your agents time by removing the need to switch between apps
  • Keep a central record of all your chat conversations

What’s Up? Integrate CRM to know who’s messaging

  • 3CX CRM integration will identify customers as messages come in
  • Answer your customers with a personalized greeting. Make them feel valued
  • Give the best customer service with all your customer’s history in

Simple and quick set-up

Download the 3CX app and get working on all your devices!

Hosted PBX

  • Call transfer
  • Forwarding rules
  • Call waiting
  • Call parking
  • Call pickup
  • Music on hold
  • Voicemail
  • Digital receptionist
  • Ring groups
  • Call recordings
  • Phone directory
  • Security

Communications system

Available applications for:

  • App for Windows
  • App for Android/iOS
  • Web client
  • Chat
  • Video call
  • Presence
  • Webmeeting
    – Whiteboard
    – Poll
    – Compartir pantalla
    – PDF sharing
    – Remote assistance

Integrations 

  • CRM 
    – Zendesk 
    – Salesforce 
    – MS Dynamics 
    – Zoho 
    – y más
  • Live Chat (Chat, call, video)
  • Facebook
  • WhatsApp
  • SMS
  • Office 365
  • Google Single Sign-On
  • Transcription
  • OpenAI Wishper
  • Google Speech 

Call Center 

  • Call queues
  • Call monitoring
  • SLA alerts
  • Switchboard
  • Wallboard
  • Reports
  • CallBack
  • Queue position
  • nnouncement

Mobile

  • Android
  • iOS

Desktop

  • Windows
  • MAC

IP Phones

  • Yealink
  • Grandstream

Webclient

  • Google Chrome
  • Microsoft Edge

It's that simple to implement 3CX

1

Request

Complete the form
and a KAM will contact you
within 24 hours

2

Setup

Our team configures
the integration according to your
specific needs

3

Activation

Start using Teams with your teams immediately

Success Stories

Harrisburg Academy Cuts Telco Costs and Admin Time

Pennsylvania-based Harrisburg Academy employs 100 faculty members, all of whom struggled with the school’s outdated legacy phone system.

3CX Brings Security and Significant Savings to Douglas County School District

The Douglas County School District (DCSD,) located in Minden, Nevada, serves more than 6,000 K-12 students across several communities in the beautiful Carson Valley and Lake Tahoe regions

3CX Passes with Flying Colors at West Hatch High School

West Hatch High School is a large secondary school situated in Chigwell, Essex holding great standing within the community

Frequent questions

How much can I save by switching to 3CX from my current phone system?

Savings vary, but many businesses report a reduction of up to 80% in their telephony costs. We offer a free assessment to calculate your potential savings based on your current usage

How difficult is it for my employees to adapt to 3CX?

3CX is designed to be intuitive. Most users adapt quickly thanks to its user-friendly interface. In addition, we provide training and resources to ensure a smooth transition to 3CX

How does 3CX ensure the security of our communications?

3CX uses end-to-end encryption, two-factor authentication and complies with security standards such as GDPR. It also offers deployment options that give you full control over your data

What level of technical support do you offer for 3CX?

We provide 24/7 technical support, including implementation assistance, troubleshooting and upgrades. Our team of experts is always available to ensure that your 3CX system is running optimally

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