Transform your business with cloud solutions: Greater agility, maximum security

Power your infrastructure, optimize your costs, and collaborate without limits, backed by cloud experts and Microsoft partners

Quality of Service​
– Performance​
– Scalability​
– Reliability​
– Security and Compliance

Agility​
– Rapid Provisioning​
– DevOps & CI/CD​
– Modern Application Architecture​
– Fast Time to Market

New Scenarios​
– Big Data and IoT / Analytics​
– Machine Learning​
– Artificial Intelligence​
– Digital Transformation

Cost​
– CapEX – OpEX​
– Transparency​

Get more details NOW!

The current challenge

In a constantly evolving digital marketplace, agility is key. Many companies face challenges with rigid infrastructures, high operating costs, and security gaps that jeopardize business continuity. Reliance on physical hardware slows innovation and responsiveness

Main Benefits of Our Cloud Solution

The boost your business needs is in the cloud

  • ​Agility and Speed: Provision resources in minutes, not months. Accelerate your development cycles (DevOps) and launch new projects to market in record time
  • Security and Business Continuity: Protect your critical data with Azure’s multi-layered security
  • Ensure 24/7 operation with Disaster Recovery plans and automatic backups
  • Scalability and Savings: Pay only for what you use and scale your resources flexibly according to demand. Reduce costs associated with physical data centers by up to 40%
  • Borderless Collaboration: Empower teamwork with tools like Microsoft 365 and Teams, natively integrated in a secure environment accessible from anywhere

Convergia Cloud Pillars

Azure Business Continuity

Azure Business Continuity

  • Backup
  • Disaster Recovery
  • Security
  • Colocation Services

Migration with Azure

Azure Migration

  • Windows Server​
  • File Server​
  • SQL Server​
  • Web Server​
  • Azure Active Directory​
  • Private Connectivity to Azure Flex Direct​

Collaboration Modern Work

Collaboration Modern Work

  • Voice for Teams
  • Office 365
  • Teams
  • Email – Exchange
  • Power BI
  • Dynamics 365
  • Copilot

Hybrid Cloud

Hybrid Cloud

  • 15 Data Centers throughout LATAM, Globally, 23 in total
  • Best connectivity and lowest latency in LATAM
  • Fully managed with optional Profesional Services
  • Cloud Portal for Monitoring and Management
  • Hybrid cloud friendly

Cloud Professional Services

Cloud Professional Services

  • Define and Implement Business Continuity Strategy
  • Define and implement Azure Migration Strategy
  • Define an implement email & Office 365 Migration Strategy
  • Support and Training

Copilot

Copilot is an advanced artificial intelligence tool designed to optimize productivity and stimulate creativity.​
It offers a wide range of features that allow users to automate tasks, improve decision-making, and create content efficiently

Advanced Copilot Features in the Microsoft Suite​

Teams

  • Personal Call Assistant: Copilot takes automatic notes during calls or meetings, capturing key points and next steps
  • Automation of Administrative Tasks: Thanks to AI, Copilot automates tasks such as identifying responsible parties and action planning
  • Operator Connect: Convergia, as an operator in the Microsoft Operator Connect program, allows you to manage PSTN calls and Session Border Controllers (SBCs) with ease

PowerPoint

  • Creation of Presentations: From a sentence or a Word file, Copilot can generate complete presentations, and even elaborate new slides from simple outlines or pointers
  • Presentation Summarization: Automatically summarize long presentations with a single click, making it easy to understand key information

Excel

  • Formula Suggestions: Copilot facilitates complex calculations by generating automatic formula suggestions for columns
  • Data Analysis: Intuitively analyze and visualize data, revealing trends, creating scenarios, and generating graphs and models from your queries

Word

  • Summary Generation: Simplifies the reading of long documents by creating automatic and concise summaries
  • Text Transformation: Adjust the tone of text and convert paragraphs into editable tables efficiently

Azure

Forrester Consulting concluded that datacenter costs are reduced bye

$12M

when switched to Azure

Data Backup

  • Simplify tape management
    with significant cost savings, short recovery times, and up to 99 years of retention
  • Stored in geo-replicated storage, maintaining 6 copies of data across 2 Azure datacenters
  • 99.9% service availability

90%

Of Fortune 500 companies trust the Microsoft Azure Cloud

Take advantage of the most compliant of any cloud provider

Disaster Recovery

  • Restore services during a site outage at the primary datacenter
  • Protect Hyper-V, VMWare, and physical servers with System Center and SQL Server Always On

100

Or more services are provided by Azure Cloud, including Virtual Machines, Storage, Databases, Backup, Azure Active Directory, Analytics, and more

Security

  • Leverage advanced analytics and threat intelligence to detect attacks
  • Simplifity investigation for rapid threat response
  • Use access and application controls to block malicious activity

Data Backup

With Azure backup solutions, you can protect your data and applications to avoid costly business interruptions and meet compliance requirements Securely extend your on-premises backup storage and data archiving solutions to the cloud??? reduce cost and complexity, and achieve efficiency and scalability

Disaster Recovery

Even a minor outage can put you at a competitive disadvantage, Be ready with a business continuity plan that includes disaster recovery for all your major IT systems??? without the expense of secondary infrastructure

Security

With an increase in security breaches and cybercrimes, companies are rightfully concerned about the security of their data in the cloud.

Stay protected with Azure Security

Take these steps

  1. Back up your data to the cloud
  2. Mitigate the impact of disasters
  3. Secure your data in the cloud

Microsoft invests more than USD 1 billion annually on cybersecurity research and development

Microsoft employs more than 3,500 security experts completely dedicated to your data security and privacy

Azure has more compliance certifications than any other cloud provider – view the comprehensive list

Azure Migration

The global pandemic demonstrated that to face unexpected challenges, organizations need to be agile and resilient

By moving to Azure, you’ll be able to innovate in new ways by adopting a cloud operations-based model on infrastructure as a service (IaaS) technologies. Additionally, you’ll be able to take advantage of further opportunities for innovation by modernizing with the fully managed platform as a service (PaaS) offerings

Why migrate and modernize with Azure?

Gain agility and resiliency to quickly take advantage of new opportunities and thrive in the face of new challenges by migrating to the cloud

Enterprise-grade infrastructure for less

Better manage your cash flow and respond faster to business changes by adopting a cloud operational expenses (OPEX) model

Only on Azure: Get extended security updates for 3 more years at no additional charge on Windows Server 2012 R2 and SQL Server 2012 R2

Mitigate business disruptions for maximum resilience with built-in high-availability and disaster recovery options

According to Forrester Consulting, a composite organization can avoid $10M in on-premises infrastructure and staff costs and experience a 478% 3-year return on investment by moving to Azure

Innovate faster with a fully managed platform

Achieve built-in scalability, high availability, enterprise-grade SLA, and cost optimization by modernizing .NET, PHP, and Java websites and apps to fully managed PaaS services like Azure App Service and Azure Spring Cloud

Accelerate app development cycles, simplify deployment, and quickly scale by containerizing your existing apps with Azure Kubernetes Service (AKS). Containerize your .NET and Java applications with Azure Migrate

Modernize your .NET, Java, and Linux-based app back ends with fully managed Azure SQL, Azure Database for MySQL, and Azure Database for PostgreSQL

Protect your valuable assets with trusted cloud security

Help safeguard your business assets with a team of more than 3,500 global security experts and over $1 billion in Azure cybersecurity investments

Confidently meet your regulatory requirements with the broadest set of cloud compliance certifications

Help secure your organization from threats with Azure Sentinel, a cloud-native SIEM that provides intelligent, AI-informed security analytics

Move on your terms with hybrid flexibility

Consistently manage, secure, and govern your Linux, Windows, and SQL workloads that you’re not ready to move yet or are sequenced to move later by using Azure Arc

Enable consistent app development practices and enhanced velocity in hybrid environments by deploying and running your apps on Azure and/or on-premises with Arc-enabled Kubernetes

Enjoy hybrid flexibility as you move your assets: Reuse your existing Windows Server and SQL Server licenses on the cloud with the Azure Hybrid Benefit. And now apply the benefit to your Red Hat and SUSE Linux, too

Microsoft

Microsoft Dynamics 365 is a cloud-based business application platform that combines customer relationship management (CRM) and enterprise resource planning (ERP) components with finance, supply chain, expansive productivity applications, and artificial intelligence tools

Excel

  • Easily edit, manage, & analyze huge amounts of records
  • Make complex data analysis simple
  • Automate data update in reports

Outlook

  • Use custom templates for similar records
  • Design document layouts
  • Merge word template to create summaries

Word

  • Track emails & calendars
  • Access calendar to monitor & track meetings & follow-ups
  • Schedule tasks, add records, & create activity lists

Sharepoint

  • Save more space.
  • Reduce the cost in storage
  • Easily access storage and attach in records

Teams

  • Easily collaborate with employees & customers
  • Integrate files using Office 365
  • Automatically sync to Common Data Service

OneNote

  • Take notes wherever you go
  • Create and edit notes within activity wall
  • Record, capture, organize, store notes and images

PowerBI

  • Gain insights into your customer and business history
  • Retrieve information, analyze, and format the data using Power BI visuals
  • Improve your business based on the insights Power BI

Work anywhere, anytime, on any device

  • Subscription Plan​
    Pay per user, flexible plans​
  • Collaboration​
    Work on documents simultaneously; contributions are automatically saved with version history​
  • Data shared with your organization​
    Securely share your work and data​
  • Automatic updates​
    Securely share your work and data. Always work with the latest version of the applications​
  • Security​
    Control access to your information

Frequent questions

How can Convergia's Cloud solutions improve efficiency and reduce costs for our company?

Our Cloud solutions optimize your operations by eliminating the need for expensive physical infrastructure. We offer flexible scalability, allowing you to pay only for the resources you use. This significantly reduces IT costs, enhances operational agility, and frees up resources to focus on strategic business initiatives

How do you ensure service availability and continuity in your Cloud solutions?

We guarantee high availability through redundant architectures and geographically distributed data centers. We offer Service Level Agreements (SLAs) with guaranteed uptime, supported by disaster recovery systems and automated backups. Our 24/7 technical support ensures a quick response to any incidents

What security measures do you implement to protect our data in the cloud?

We implement multiple layers of security, including data encryption at rest and in transit, robust access controls, and continuous monitoring. Our solutions comply with international security standards, and we offer regulatory compliance options tailored to different industries, ensuring comprehensive protection of your critical data


What kind of support do you offer for the migration and ongoing management of our cloud services?

We provide comprehensive support for cloud migration, including initial assessment, detailed planning, and supervised execution. Post-migration, we offer continuous management services, resource optimization, and specialized technical support. Our team of experts is available to guide and assist you at every stage of your cloud journey

 


Why choose WhatsApp Business through Convergia for our corporate operations?

Because by working withConvergia, you access Infobip’s leading infrastructure to boost your business messaging. We enable you to design end-to-end customer journeys on a reliable platform already trusted by 2,000 brands worldwide for their digitaltransformation

How does this solution benefit our B2B models and wholesale operations?

The platform we integrate is designedspecifically for the enterprise segment. For your B2B platforms, it allows you to send traffic at scale stably; and foryour commercial divisions, it provides automated tools to directly expand your wholesale sales

Will our corporate and customer information be secure operating with Convergia?

Yes, security comes first.Through our integration, all your data is encrypted and protected before being sent to the WhatsApp BusinessPlatform. Additionally, the platform allows you to securely and seamlessly authenticate your customers, building trust inevery interaction

What impact does this automation have on our Customer Service efficiency?

A direct operational impact.Through Convergia, you can provide 24/7 support using easy-to-use automation capabilities. In fact, 99% of chatbotand customer service interactions on this platform are successfully completed, with the ability to enable support inup to 14 languages

Who are our Partners for the SMS product?

Our strategic partners are Centro Telecom, Connect Telecom, IntiCo, Infobip, and UPIX

Convergia's benefits

Local billing

In any currency for multiple services in various locations in the Pan-American region

Pan-American Coverage

Throughout Canada, the United States, and Latin America

Local support in your language

Rapid assistance throughout the Americas

25+

Years of experience in the telecommunications and connectivity sector

All in one

Connectivity and Voice Solutions throughout the Americas

Connect NOW!
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